Corporate Technology Support Services
— The way you want it, when you want it.

Through our 24x7 Support Center, Aztec System's team of certified infrastructure support professionals delivers proactive and reactive/emergency support according to a wide range of support plans. Aztec provides highly scalable, balanced and cost-effective IT outsourcing support solutions that meet critical business objectives. Blending all the key elements of infrastructure support services with a world-class service organization, delivers results at high customer satisfaction levels and high asset availability.

Aztec's Corporate Technology Support Agreement (CTSA) provides regular on-site systems engineering as well as after-hours assistance when needed. The CTSA is a program which includes both proactive regularly scheduled visits as well as priority access to our 24 x 7 Support Center for unexpected reactive issues. CTSA visits include system performance review, tuning and administration as well as time to work on improvements and enhancement such as reports or even training.

The key benefits of having a CTSA model are:

Proactive, regularly scheduled monthly care of your network minimizing expensive surprises
Decreased incidence of network failures yielding increased employee productivity
Reduced business expenses by preventing emergencies
Stabilized business computing environment

INDUSTRY SOLUTIONS:

Oil and Gas/Energy

Wholesale Distribution

Distribution - Inventory Management

Supply Chain

Hospitality/Retail

"Aztec has worked with Ichauway Mills since the mid 90s and has always provided us with a high degree of service and support. The Aztec team has shown an inherent ability to get the job done while performing in an exemplary fashion to enable us to achieve our business goals."

— Sandy Palmer, MIS/EDI Manager, Ichauway Mills, Inc.

Need Technical Support? Customer Support | Remote Support | Aztec Support Portal

Corporate Technology Support Services— The way you want it, when you want it.

Corporate Technology Support Services
— The way you want it, when you want it.